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‎02-05-2024 04:22 AM - edited ‎02-06-2024 12:51 AM

HP Recommended
Product: Samsung ProXpress SL-C2670FW Color Laser Multifunction Printer

Hi, 

I tried to upgrade firmware on my Samsung C2670 printer (was needed because of some error regarding UI was shown on display sometimes + display frozen at the same time).

Uploading the file to the machine was OK, upgrade launched itself automatically afterwards... reached until 97%, stopped itself and restarted the printer. Now the diplay doesn´t work and shows error "UI Communication Error. The machine should be restarted for recovery"  and  "UI Firmware upgrade was completed unsuccessfully"

After switching the device on/off  it shows the same errors.

I tried to upload the file again (uploading looked ok) and upgrade (but there was no sign of progress). No success, the same messages appear.

Now the System-Version is V4.00.01.45 June 25-2018

The UI-Firmware is V7.20.10.26_20141229

 

I can´t do anything on my display now. How to repair the UI ?  Anyone knows, please? I will be very thankful for your help.

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