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- Samsung C4062 Factory Reset

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01-02-2024 10:48 PM
Hi. I've seen this question a few times and the answer has always been hidden. My company acquired a new office which contained two of these Samsung proXpress C4062FX MFP's. Both are fully loaded with low mileage that we would like to add to a new network.
Of course we don't know either the admin or tech passwords so here I am. I did find the default hardrive image which I downloaded. I'm hoping there is some magic button combination or an easy way to restore the image.
Any help would be hugely appreciated!
01-03-2024 08:29 AM
Check online for the service manual, it will contain instructions on clearing existing passwords and resetting data.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.