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HP Recommended
Samsung CLX 3175FW
Microsoft Windows 10 (64-bit)

When I print a 1 page Black/White document, my printer will randomly spew out multiple copies of the same document. Some pages are even blank sometimes, and there doesn't seem to be any consistency in number of duplicates it will print. Sometimes it will print until it runs out of paper, or jams.

 

However, when I print a 1 page color document, my printer will correctly print out just 1 copy.

 

-I do not have duplicates set up in the printer defaults

-It only prints out correctly when the document has some color text/graphic in it. If the document is black and white, but I select Color print, it will still print out multiple random copies.

 

Samsung CLX 3175FW, maybe 2015ish

I can't find an a similar situation online. I'm trying hard to save my old printer from the landfill. Already replaced the drum and all toners, but it seems like it's trying hard to get there... Please help?

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