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‎03-29-2022 04:56 PM

HP Recommended
Operating System: Other

I've got a couple of Samsung M4080FX printers where users used to be able to do scan to email using Exchange Online.  Ever since Microsoft enforced the TLS 1.2 requirement, they've stopped working.

 

HP have said that the latest firmware will support TLS 1.2 (https://support.hp.com/ee-en/document/c06168178), however the latest firmware version on the site (V5.C6.04) still doesn't support TLS 1.2 as far as I can tell.  If it does, there's no way to force the printer to use it that I can see.

 

Does anyone know of a way to enforce TLS 1.2 on this model, or is HP hiding the firmware version that supports TLS 1.2?

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1 person had the same question
6 REPLIES 6

‎05-24-2022 03:40 PM

HP Recommended

Hola JermCool

Encontraste alguna solución ?

 

Saludos 

 

-------

Hi Jerm Cool Did you find any solution? Greetings

 

 

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‎05-24-2022 03:51 PM

HP Recommended

Not yet, sorry.

 

Aun no.  Lo siento.

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‎05-24-2022 04:21 PM

HP Recommended

Yeah, the posted firmware predates the announcement and the readme file for that revision of the firmware makes no mention of TLS levels. I have escalated this post to the moderators in hopes someone with HP can provide some information.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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‎05-26-2022 12:05 PM

HP Recommended

Checking the HP FTP site that I have access to shows no firmware updates after March 2017. Notes on the revision say nothing about TLS at all.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-26-2022 12:13 PM

HP Recommended

I suspect releasing new firmware was somewhere on the roadmap, but has since been forgotten.  Which is a pain since this model of MFP is the perfect size for our satellite offices.

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‎06-23-2022 11:29 AM

HP Recommended

I gather the mods haven't replied.  I'm still seeing a release date of 2017 for the latest firmware.

 

The frustrating part is that the KB article still says this model will support TLS 1.2.  Something needs an update (either the firmware or the KB)!

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