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‎08-23-2019 07:23 AM

HP Recommended
Product: M2835DW
Operating System: macOS 10.14 Mojave

My Samsung M2835DW shows one line when printing.
To solve the problem I am looking for the SPD (Samsung Printer Diagnostics) program.
For Windows I have found the program but I want to run the program on my Apple Mac (v10.14.6).
Can someone give me the link for the download?

 

1 REPLY 1

‎08-30-2019 05:49 PM

HP Recommended

Hello Srna513006, 

 

The Samsung printer diagnostics software is only compatible for Windows, for Mac it does not exist. 

 

In order to know more information about how to resolve the line when printing could you provide more information about this issue? (toner information, have you check the imaging unit, how does the like looks like)

 

Thank you!

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