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HP Recommended
Microsoft Windows 10 (64-bit)

Hi everyone,

I have a Samsung C4060FX in which I can only print as a photocopy from a scanner.
If I try to print from a USB stick or send a print from a PC, the printing process doesn't start.

 

Furthermore, an error often appears on the touchscreen, as if I were holding it down, but the screen is clean.

From system recovery I cannot view information on the installed software/firmware, nor can I install hds files from usb.

 

Is it possible to have the files to try to recover the hard disk, formatting it and restoring it from USB?

 

Thank you

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