cancel
Showing results for 
Search instead for 
Did you mean: 
MayumiSL
New member
2 1 0 0
Message 1 of 4
882
Flag Post

Samsung SCX-4521fs/xip firmware upgrade please wait appears

HP Recommended
SCX-4521FS/XIP
Microsoft Windows 7 (32-bit)

My printer does not work. it shows Firmware upgrade wait image. Pls. send me the firmware update. I tried to download many times but could not find it. help me. 

3 REPLIES 3
Repairatrooper
Level 13
Level 13
8,608 8,506 891 2,602
Message 2 of 4
Flag Post
HP Recommended

I would suggest that you contact HP Technical Support directly as even through my dealer site they do not post the firmware for this model.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
MayumiSL
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

I am not satisfied about HP customer service. Since two three months I am finding Samsung SCX-4521FS/XIP firmware update. Unfortunately it is not in the HP site. Who can support me to find firmware update. I can not take printouts. Pls. support me. why can't HP release Samsung SCX-4521FS/XIP firmware.

 

Was this reply helpful? Yes No
Cheron-Z
Retired
Retired
4,444 4,161 250 492
Message 4 of 4
Flag Post
HP Recommended

@MayumiSL

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation