cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
iet5
New member
2 1 0 0
Message 1 of 2
714
Flag Post

Samsung SCX-4623FN - Scaner driver problem with Windows 11 64 Bit

HP Recommended
Samsung SCX-4623FN
Microsoft Windows 10 (64-bit)

Hi,

i have a problwm with my MFP Samsung SCX-4623FN - Scaner problem with Windows 11 64 Bit.

it was working without any pb with window 10 - 64 Bit, now with Windows 11 - 64Bit windows can not recognizes the scanner.

Now i am facing problem with scanner drivers for the definition of the scanner on Windows 11

i have tried HP Print and Scan Doctor , this softeware can recognizes the printer - but when entering the scanner it gives a message "" the software soulation for your producrts is not installed on this coputer " this mean that the scanner driver is not match for win 11.


we need help with new driver to solve that pb.

 

Br

1 REPLY 1
iet5
Author
New member
2 1 0 0
Message 2 of 2
Flag Post
HP Recommended

Hi

  i am very sorry to say , very bad support , they are ignoring update their printers with new update driver.

 

br

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation