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Rudilyn66
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Samsung SL-M2020W installed, but not printing thru USB or WiFi

HP Recommended
SL-M2020W
Microsoft Windows 10 (64-bit)

Received this printer new in box yesterday. It shows to be installed and "working proprely". When I try to print nothing is happening. The document is in queue and then in the queue it show "Error - printing". Tried updating Firmware, made no difference. 

 

HELP! 

 

Thanks in advance.

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Rudilyn66
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HP Recommended

***Update: well, I finally caved and called for printer support. The nice young lady walked me thru re-installing my printer as a "new printer" rarher than an "existing printer", and Viola! I can print!  Now a happy camper. :Sunglasses:

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