• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎02-13-2024 01:06 PM

HP Recommended
Product: Samsung MultiXpress SL-X4300LX Color Laser Multifunction Printer

Hi. The HDD on our Samsung X4300LX printer has died. I have a replacement disk, but am unable to obtain the needed recovery image to boot the printer. I have found other threads from 2022 that link to an FPT site where these image files can be downloaded, but apparantly that site has been taken down?

 

Does anyone know where i can obtain the image file?

Also - does anyone know if the replacement HDD must be 320GB (same size as originally installed), or if can be bigger og smaller? Thanks a lot 🙂

Category:
5 people had the same question
2 REPLIES 2

‎02-13-2024 02:10 PM

HP Recommended

I can send you a link but the moderators must enable private messaging on your account. In terms of drives, I have installed a 500GB drive as that is the current replacement part from HP. Warning, you may need a Self Encrypting drive and SSD Drives are also not supported.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎02-15-2024 04:46 PM

HP Recommended

I have sent you a private message with the links, sorry for the delay.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.