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HP Recommended
Samsung XPress C460FW
Microsoft Windows 11

Hello!

 

My Samsung XPress C460FW printer had a paper jam yesterday. I unplugged the power cable to remove the paper. What happended after I pluggged it in again was... nothing: no power, no display, no "system initialize". Trying another cable didn't help, so I guess the cause lies within the printer.  I didn't find anything like broken cables by looking into opended printer doors, removing toner cartridges etc. 

 

Any ideas what the reason might be and how to fix it? HP Support only told me to get rid of the printer and buy a new one... 😕

 

Thank you in advance!

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