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‎02-08-2018 05:28 AM

HP Recommended
Product: XPress C410W
Operating System: Microsoft Windows 10 (64-bit)

I have changed the fuser unit in my printer. The printer still displays a warning to change the fuser unit (transfer belt is  also proposed  to be replaced ) and a red light blinks - annoying. How to reset the counter(s)?

29 people had the same question
14 REPLIES 14

‎02-08-2018 11:54 AM

HP Recommended
I did send you a private message. Just click on the envelope
Hope this helps
I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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‎02-11-2018 11:37 AM

HP Recommended
How to read the answer?? What envelope? Where?
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‎02-12-2018 08:53 AM

HP Recommended
If you log onto your profile on the right hand side next to your hp name is an envelope. Just click on there to read the message that was send.
I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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‎03-21-2018 12:35 PM

HP Recommended

I would like to be able to do this as well for my Samsug C410W

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‎03-21-2018 01:11 PM

HP Recommended
@martinlfwrote:

I would like to be able to do this as well for my Samsug C410W

So far I haven't found a solution to this problem - the light is still blinking...

 

Both transfer unit and fuser unit counts are approaching 20000 - soon I'll se if the printer stops altogether after that. Hope not...

 

- helge

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‎06-17-2018 07:37 AM

HP Recommended

I have the same problem, I replaced the fuser unit of a Samsung Xpress C410W, but there is still a red light flashing and the Easy Printer Manager says “Prepare new fuser unit”. 
Is it completely unknown how to fix this?

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‎06-17-2018 09:43 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.

I did send you a private message in this regard.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No

‎07-10-2018 08:39 AM

HP Recommended

Hi I am also having the same blinking red light and messages pop up to say I need to replace the Fuser Unit and the drive belt.

 

I have recently replaced the Drum but the count levels for the belt are 32198/20000  the fuser is 32026/20000.

 

How do we reset these counters?

 

Many thanks.

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‎07-10-2018 10:14 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.I did send you a private message that might help you to solve the problem.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
Was this reply helpful? Yes No
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