• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
Do you need to install your printer? Click here for tips and tricks!
HP Recommended
Samsung Xpress C430W Printer
Microsoft Windows 10 (64-bit)

I have replaced the transfer belt unit with an official Samsung replacement unit but it is still reporting that the belt needs replacing. How can I reset the counter so the error is cleared?

 

 

1 REPLY 1
HP Recommended

You need to have software for resetting the counter, it's called EDC if I remember good, EDC is only available for authorised services, not publicly available to download.




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.