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- Samsung Xpress C430, how to reset transfer belt unit counter

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11-24-2021 04:10 AM
Product: Samsung C430W
Operating System: Microsoft Windows 10 (64-bit)
I know this question has been asked before, but I thought I would ask again as there doesn't seem to be a resolution. I have tried speaking to Samsung and I just get directed the HP online help and the supplier of the part doesn't know how to reset the counter either. Surely I don't need to get an engineer out to resolve a simple problem on one of the less expensive printer models? Any help would be great as we have plenty of consumables, the printer has been quite good and it would be a waste of resources to just recycle it because we can't reset the counter.
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