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‎01-25-2023 07:42 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Although printer prints are correctly positioned, copies are shifted to left about 3 cm. cannot find any setting to fix this or to reset the printer to factory settings.

Any help?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-26-2023 12:30 PM

HP Recommended

Finally found correct way to enter "Tech Mode": "Press “Menu > Back > Left > Right > OK > Stop” on the control panel continuously." from service manual.

Instructions from Internet were: Press “Menu > Back > Left > Right > OK > Stop >OK > Menu".

That did not work 

So I managed to reset all values and now also copies are correctly positioned.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-26-2023 12:30 PM

HP Recommended

Finally found correct way to enter "Tech Mode": "Press “Menu > Back > Left > Right > OK > Stop” on the control panel continuously." from service manual.

Instructions from Internet were: Press “Menu > Back > Left > Right > OK > Stop >OK > Menu".

That did not work 

So I managed to reset all values and now also copies are correctly positioned.

Was this reply helpful? Yes No
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