10-10-2019 05:53 PM
Please find a guide to be able to install your Samsung printer in the new MAC OS 10.15 update. I hope this helps.
If not let me know, as of today, for scanning the easy document creator is no longer working.
10-11-2019 04:45 AM
I followed your directions for my Samsung M2885FW printer/scanner. (I chose this particular printer from the list of available printers on the HP website)
I think the printer software installed correctly because it is printing,
But whenever I tried to install the scanner driver - ICDM.pkg and ScanThru.pkg - I get a message that the installation failed. "Encountered an error that caused the software installation to fail, please contact the software manufacturer."
10-16-2019 12:12 AM - edited 10-16-2019 12:17 AM
Interesting that Catalina is not even in the list of OS choices. Of course, the Catalina update killed my printer asserting that the associated software could not be opened or checked for malicious content.
So I followed the apple support advice to delete all printers and reenter my printer,
However, when I hit the + symbol I can't get any field to accept my printer name, nor see a list of printers to select it from.
It's a Samsung Xpress M2835.
I find the HP robot chat help to be daunting.
10-16-2019 04:10 AM
Thank you, the printer prints again. (Samsung Xpress M2885FW on Catalina)
However, I couldn't get the scanner to work.
When I follow the instructions to install these drivers:
I can install the first one (ICDM.pkg) , however the ScanThru.pkg does not install.
Any ideas how to solve this?
10-17-2019 12:46 PM
I think scan thru is 32 bit so likely will not work with catalina
I have a samsung propres M3870 FD multifunction
thru hi Sierra the print and scan worked fine via the native interface
with Mojave print works fine. scan to jpg bmp and any pic file is fine. scan to pdf is corrupt and cannot be read by ANY pdf app
god knows what will happen with Catalina
right now I CAN scan pdf in mojave using the samsung scan assistant part of easy doc creator/printer manager.
but again this is 32 bit and will not work with catalina
no help whatsoever from HP help except that one support person told me to buy a new machine
why dunk a perfectly functioning device and pollute the world more??
would be happy for any ideas on how to get this device to work fully properly on mojave or Catalina
10-20-2019 06:59 AM
concerning "ICDM.pkg" check if you can see the item "Samsung Scanner" in
"name of your harddisk"/Library/Image Capture/Devices
I'm under Mojave, but this item is responsible that scanning is possible under Preview app.