10-21-2019 12:25 AM
I can confirm that scanning into PDF does not work under macOS Mojave (10.14.6) with the Samsung Xpress M2885FW (Firmware M2885_V3.00.01.16). I tried Preview app, Image Capture app and Photoshop. The scanner does the scan job as normal, but does not come up with a file. Error messages pop up after the scan job.
It worked fine under macOS Sierra .
At the moment my workaround is to scan into JPG and export this with Preview app to PDF.
Does someone have an idea?
@HP: You should have an idea!
11-21-2019 02:23 AM
I've managed to get my M2885FFW to print from one of my Mac Books under 10.15 but when I try to install the drivers on another Mac Book with 10.15 when it asks me to install the printer the only option I'm able to select for the M2885 is AirPrint. Any ideas why there is no option to select "Use: Samsung M288x Series" - could I get hold of the relevant files somewhere?
Thanks in advance for any help
12-05-2019 09:52 AM
After upgrading to Catalina, I had all the above problems-able to print, but not scan; tried to download a new driver to scan but was unable. So I planned to buy a new printer! I spoke to Apple support and they showed me how to use the built in scanner software and everything is working!
Go to systems preferences; printers; click on your printer then open scanner. That will "wake up" your printer and you can designate where the scanned images will go and what format and then push "scan". And things return to the good old days of Mojave.
12-06-2019 03:44 AM
thanks for your post! 2 questions:
Are you able to scan directly into PDF?
What do you exactly mean with "open scanner"? I can see no function labelled like that in printer system preferences.
Thanks a lot and
12-06-2019 09:59 AM
You need to go to System Preferences, then Printer & Scanners, then Scan, then Open Scanner.
For me this doesn't work. It opens but doesn't start up the scanner.
I can you the Apple software Image Capture, however I prefer Samsung's Scan Assistant and that doesn't work.
I did wonder if there is HP general software which will work but struggling to find out.
12-06-2019 10:05 AM
after you go to systems preferences, then printer. the window that opens let you click on your printer (samsung) on the left side of window and then "scan" on the right side of window. underneath "scan" is "open scanner". Click on that and a scanner window comes up with where the scans will go, document feeder, and format (jpeg, pdf, etc.)