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- Samsung Xpress M2885FW printer - not selecting correct tray

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05-11-2019 06:11 AM
My Samsung Xpress M2885FW by default selects the manual tray when I print a photo or print a webpage or similar odd-size format. Even after storing as pdf and trying again the print is directed to the manual tray. If I add paper to the manual tray it prints ok, but always as miniatures and not fit to page. I can't find any way of overriding this default setting of tray selection. I have understood that the reason for this auto selection is the format of the original file; but there is no easy way to change this. I wish to print everything by default from the standard multipage tray instead of the manual feed tray where I often need to feed page by page in order to avoid paper jam. I also want the files to automatically fit to my standard paper-size (A4).
05-13-2019 09:35 AM
Hello Pat562
You can try updating the driver to the most recent version for Windows 10 (64 bit):
In case that it does not work you can clear the memory of your printer with following steps
1. Get into the "Tech Mode"
Press “Menu > # > 1 > 9 > 3 > 4 > Menu” on the control panel.
2. Clear all memory
In the Tech Mode select Data Setup > Clear All Mem. > Select your Country
I attach a video to have a guidance to clear the memory.
https://www.youtube.com/watch?v=_DCHhm7c_ZM
Regards.