• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
Samsung Xpress SL-C460FW
Microsoft Windows 7 (64-bit)

My printer no longer stores the date and time and I know the battery needs to be replaced but I cannot find any instructions for how to replace it.  When it powers up, it will not print until I first enter and save a new date.

I saw a picture that the battery is on the bottom side of a control panel, but I found no instructions for where it is, how to get to it, and what battery it needs.

Thank you for any help.

Chris

1 REPLY 1
HP Recommended

checked the service manual, says battery is not user repalceable, which means it might be soldered to the board. It is definitely on the back of the control panel. The manual does not show the back of the control panel or provide details on how to remove the control panel.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.