-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Samsung
- Samsung printer SL-M2820DW stays on red light, won't work

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-26-2020 06:37 PM
Product: SL-M2820DW
Operating System: macOS 10.15 Catalina
Our Samsung SL M2820DW printer gets paper jams super easily. Once we clear the jam, then the light just stays on red. Nothing we try will work. One time I got it to work by removing some of the paper from the paper tray weirdly. The printer's warranty is expired. Any thoughts?
1 REPLY 1
07-29-2020 09:40 AM
@ElizaBecker, Welcome to HP Support Community!
For support options for Samsung Printers in your country or region please check this website
Thanks!
TEJ1602
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.