cancel
Showing results for 
Search instead for 
Did you mean: 
ElizaBecker
New member
1 0 0 0
Message 1 of 2
212
Flag Post

Samsung printer SL-M2820DW stays on red light, won't work

HP Recommended
SL-M2820DW
macOS 10.15 Catalina

Our Samsung SL M2820DW printer gets paper jams super easily. Once we clear the jam, then the light just stays on red. Nothing we try will work. One time I got it to work by removing some of the paper from the paper tray weirdly. The printer's warranty is expired. Any thoughts?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,899 18,877 1,561 1,572
Message 2 of 2
Flag Post
HP Recommended

@ElizaBecker, Welcome to HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Thanks!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation