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Samsung printer SL-M2820DW stays on red light, won't work

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macOS 10.15 Catalina

Our Samsung SL M2820DW printer gets paper jams super easily. Once we clear the jam, then the light just stays on red. Nothing we try will work. One time I got it to work by removing some of the paper from the paper tray weirdly. The printer's warranty is expired. Any thoughts?

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@ElizaBecker, Welcome to HP Support Community!


For support options for Samsung Printers in your country or region please check this website



I am an HP Employee

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