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ElizaBecker
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Message 1 of 2
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Flag Post

Samsung printer SL-M2820DW stays on red light, won't work

‎07-26-2020 06:37 PM

HP Recommended
Product: SL-M2820DW
Operating System: macOS 10.15 Catalina

Our Samsung SL M2820DW printer gets paper jams super easily. Once we clear the jam, then the light just stays on red. Nothing we try will work. One time I got it to work by removing some of the paper from the paper tray weirdly. The printer's warranty is expired. Any thoughts?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎07-29-2020 09:40 AM

HP Recommended

@ElizaBecker, Welcome to HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Thanks!

TEJ1602
I am an HP Employee

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