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- HP Community
- Printers
- Samsung
- Samsung printer connection issues clx 6260
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11-23-2024 11:07 AM
I have a samsung clx-6260nd and it keeps losing connection (via network initially and then via usb too). There is an old thread about this that talks of a factory reset as the solution. How do I do a factory reset on this machine?
thanks anyone
11-23-2024 06:07 PM
User guide describes clearing settings
http://h10032.www1.hp.com/ctg/Manual/c05785158.pdf
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
11-24-2024 08:14 AM
Thanks repairatrooper but no joy with this.
Any other ideas what may be causing the machine to constantly go offline? If I reboot it connects and then I can print a page or document but then nothing. If I reboot to try to scan it starts the process but then stops with an i/o error - every time!
I've tried new drivers/software/firmware and I think I have the most up to date and relevant of these but there are so many its hard to know the right ones.
11-24-2024 10:44 AM
Standard things to check.
plugged into the wall with no other high draw appliances on the same circuit
When it stops printing are you still able to ping the printer over network or access the embedded web server?
It may come down to the fact that the formatter is failing, that is often what we find in cases like this.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.