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HP Recommended
`CLX6260FW
Microsoft Windows 10 (64-bit)

I have this machine since 4 years and it was left in storage for over a year. When i recently turned it on, i found the touch screen is frozen on the Samsung logo. i have pressed all the buttons and turned it off and even tried the red and start button. i think the screen came up once just by pressing "*0#"  but when i turned it off, its now stuck again on the logo.  Any ideas would be much appreciated.

 

 

1 REPLY 1
HP Recommended

@clx6260fw, Welcome to HP Support Community!

 

For support options for Samsung Printers in your country or region please check this website

 

Thanks!

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.