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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended
Samsung SCX-6555N

Trying to Scan To Email from Samsung SCX-6555, which I believe is correctly attached to our network. Am getting an error that says, 'Email job is completed with error: authentication failure.' Have power cycled printer. I believe network is fine, all other office networking/email is working correctly, and this was working fine before, though it's been a few months since I've tried to do this. Thoughts?

 

Steve

1 REPLY 1
HP Recommended

Hi

I had a similar issue with my install of a different printer.

If you have populated the pop3 fields try disabling it  

That worked for me

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