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‎04-08-2019 02:24 AM

HP Recommended
Product: 3060FR
Operating System: Microsoft Windows 10 (64-bit)

 

It seems there is an issue with my printer. The issue is that when I scan via the ADF there is a vertical line (approx 5cm from the eft). When scanning via the glass or printing, there is no line. The line almost looks like a "printer" line, its very clear. Any ideas? (I assume its the glass strip, but how to clean this) Thanks

 

 

 

 

 

1 REPLY 1

‎04-18-2019 11:09 AM

HP Recommended

Hello arjanks

Have you tried cleaning the ADF glass, if you open the cover to reach the flatbed or scanner glass and your machine should have a smaller glass right next to the flatbed, you can clean it with a dry colth softly and try cleaning the top cover as well, let me know your results please.

Regards.

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