It seems there is an issue with my printer. The issue is that when I scan via the ADF there is a vertical line (approx 5cm from the eft). When scanning via the glass or printing, there is no line. The line almost looks like a "printer" line, its very clear. Any ideas? (I assume its the glass strip, but how to clean this) Thanks
Have you tried cleaning the ADF glass, if you open the cover to reach the flatbed or scanner glass and your machine should have a smaller glass right next to the flatbed, you can clean it with a dry colth softly and try cleaning the top cover as well, let me know your results please.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".