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- Why is HP cutting off SAMSUNG high end printer owners from d...

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03-04-2023 04:59 PM
Samsung CLX_6260FW owner here.
Title says it all. I'm on 4.03.02 and I cannot upgarde or downgrade to any other versions of firmware. Honestly it makes no sense, 4.00.4.05 and 4.00.1.45 all say Invalid Firmware. Honestly this just makes people never want to buy anything HP or SAMSUNG ever again.
Please post ALL firmwares in a big zip file for printer owners. for example
v4.00.03.02? On this MFP printer you can only move between minor versions using USB and later SWS.
v4.00.01.45 original firmware.
v4.00.02.24 dated 04 mar 2015
v4.00.02.25 dated 12 mar 2015
v4.00.02.26 dated 18 mar 2015
v4.00.02.29 dated 12 oct 2015
v4.00.03.02 dated 15 feb 2016
v4.00.04.05 dated 30 nov 2016
How hard is it to zip them all of them or write an API asking for the printers Serial Number, confirming it, fetching the file and copying it into a ramdisk and letting people download it? Honestly it's easier to just rip out, reprogram and solder back the EEPROM chip on the motherboard. Any IP worth protecting has already been decrypted on HP printers. You're just hurting legacy SAMSUNG users instead of converting them to HP.
We want access to all versions of firmware and drivers for our SAMSUNG CLX-6260 and CLP-680 printers. S/N should be enough proof of ownership.