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cyclamen
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Message 1 of 2
407
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Solved!

can't re-install printer

HP Recommended
Samsung SCX-3400
Microsoft Windows 10 (32-bit)

When I tried to print today, nothing happened. I downloaded some diagnostic software from this site which said my printer wasn't installed, and telling me to install the 'full solution' from here: https://support.hp.com/us-en/drivers/selfservice/samsung-scx-3400-laser-multifunction-printer-series....

 

But it isn't clear exactly what I should install. I tried the 'critical software update', didn't work. Then I tried the Easy Printer Manager. Didn't help. What should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
ferRX
Level 9
Level 9
1,657 1,029 188 834
Message 2 of 2
Flag Post
HP Recommended

Hi @cyclamen ,

 

Try with the next link >>

 https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe

 

* Click on YES option  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

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1 REPLY 1
ferRX
Level 9
Level 9
1,657 1,029 188 834
Message 2 of 2
Flag Post
HP Recommended

Hi @cyclamen ,

 

Try with the next link >>

 https://ftp.hp.com/pub/softlib/software13/printers/SS/SL-M3370FD/SamsungUniversalPrintDriver3.exe

 

* Click on YES option  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
1 person found this reply helpful
Was this reply helpful? Yes No
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