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Claudio_Italy
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driver does not install

HP Recommended
M2070 xpress
Microsoft Windows 10 (64-bit)

I recently bought a printer samsung xpress M2070 cabled to pc. The printer works well.

However, there is a samsung program named "Samsung printer diagnostic" which signals the need to update the  scanner driver (TWAIN/WIA; version: v3.31.38.04). Then the program dowloads the driver, proceeds to install it but at this point nothing happens in the sense that the program keeps on running but I have to stops it after a few hours.

I wonder whether: 1) there is a more update samsung printer diagnostic (current version: 1.0.1.6.02; ; when I launch the program it signals that it is not possible to connnect to the server but after that, it proceeds and apparently works regularly); 2) if the driver provided is not compatible with the Italian windows or 3) I have to update some other things before to use such program

I've not downloaded the "universal scan driver" (version: v1.02.19) since the printer works well and I do not know if this useful. 

 

 

 

Thanks a lot,

Claudio

4 REPLIES 4
InfantinoMarmi
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We have the same problem with the same printer

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Copier-Pro
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Well i would just ignore the update if everything is working right.Find a way off blocking the pop up for the upgrade and continue as normal using the machine.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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carolanne12
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My printer works on hp smart but the scanner wont. The scanner driver twain/wia will not install

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kevin-t
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Message 5 of 5
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HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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