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‎03-28-2023 07:25 AM - edited ‎03-28-2023 07:27 AM

HP Recommended
 

Hello to everybody,         

              I need the HDD image file (.ehd file format) to replace a bad hd into the Samsung Polaris /MultiXpress C9250.

The ftp://ftp.hp.com/pub/softlib/software13/printers/SS/HDD-UI-Recovery site is no longer available or I'm not able to get the files I know are there (I tried with IE too and of course with Filezilla).

Is there somebody that can help me please?

Thanks in advance.

Ciao!

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1 person had the same question
1 REPLY 1

‎03-29-2023 12:06 AM

HP Recommended

I have escalated your post to the moderators. Due to security issues, HP closed down the browsing capability of the FTP site, meaning you need the exact file location to access it. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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