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HP Recommended
notebook
Chrome OS

installed printer xpress M2020W on my chromebook via usb.  says printing then wont print and displays error message. It did print out configuration pages before. After  reinstalling the name changed from samsung xpress to samsung  electronics.

1 REPLY 1
HP Recommended

Hi,

The printer is supported for Google Cloud Print, a such is only supported for a network-connected printer and not for a USB connection:

https://support.hp.com/au-en/document/c05586697

With a cable you have no driver on the Chromebook, therefore you receive such an error.

 

Shlomi



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