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09-25-2020 07:25 PM
Product: notebook
Operating System: Chrome OS
installed printer xpress M2020W on my chromebook via usb. says printing then wont print and displays error message. It did print out configuration pages before. After reinstalling the name changed from samsung xpress to samsung electronics.
1 REPLY 1
09-26-2020 12:34 AM
Hi,
The printer is supported for Google Cloud Print, a such is only supported for a network-connected printer and not for a USB connection:
https://support.hp.com/au-en/document/c05586697
With a cable you have no driver on the Chromebook, therefore you receive such an error.
Shlomi
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