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- fixed: m2835 printer has paper jam in duplex path

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10-25-2024 04:19 PM - edited 10-27-2024 01:21 PM
revised....
Fixed. Found how to remove the imaging unit to give access to jammed paper
Samsung m2835 printer has paper jam in duplex area. I can't figure how to unjam it. I removed paper supply drawer, opened the rear paper outlet, opened toner door and removed toner cartridge. Only paper I can see is a strip across center of printer under where the toner was and also under some other things. I looked at manual and did not see anything that helped me.
thanks for any help
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