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HP Recommended

revised....

Fixed.  Found how to remove the imaging unit to give access to jammed paper

 

 

Samsung m2835 printer has paper jam in duplex area.  I can't figure how to unjam it.  I removed paper supply drawer, opened the rear paper outlet, opened toner door and removed toner cartridge.  Only paper I can see is a strip across center of printer under where the toner was and also under some other things.  I looked at manual and did not see anything that helped me.

 

thanks for any help

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