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HP Recommended
Smasung CLP-365W
Microsoft Windows 10 (64-bit)

Hi  now not sure if i in the right place or not sorry

so please modorators if in the wrong place please move thanks

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hi all i have been tring to update my printers firmware but it is asking for a passward know to my knowledge i have not set one up.

is there a default passward or a way to factory reset it.

thanks for any assistence that you give.

Hammy.

1 REPLY 1
HP Recommended

Hi Hamnet1


If you are trying to update the FW from the SyncThru Web Service and that is the web page asking for the password try this:

 

ID: admin

Password: sec00000

 

Let me know if this is the information you are looking for.

Regards.

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