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Goodmorning everyone. The new firmware of the HP PRIME: Date Released: 2020/01/16 has been published: Firmware Version: 2.1.14425 (2020 01 16). Virtual Calculator Version: 2.1.14425 (2020 01 16). Connectivity Kit: 2.1.14425 (2020 01 16).

Now, I have installed the "Connectivity Kit" and the "Virtual Calculator" on my PC (Windows 10 pro 1909). After opening the "Connectivity Kit", I selected '"Help" and selected "Update Calculator". However, the message "Update firmwarw 20181016" appears to me. How do I install the new "2020/01/16" firmware? How can I do this "manually"?

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