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‎06-14-2020 12:00 AM

HP Recommended
Product: hp deskjet 2623

my s20 plus will not connect to my hp deskjet 2623. They are both on the same network my laptop connects but not my phone

3 REPLIES 3

‎06-14-2020 03:10 AM

HP Recommended

@Yt001 

 

Please use Google Play to install HP Smart and try again

 

Regards.

BH
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‎06-14-2020 05:09 AM

HP Recommended

I'm sorry I should have mentioned i have installed hp smart and no matter what I do my phone cant connect to printer over wifi or direct. It says cant find cant communicate or someting might be wrong with the password. My laptop connected 8n about 20 secs but phone no. 

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‎06-16-2020 03:58 AM

HP Recommended

I have installed hp smart when tried to connect first time. My laptop connected in about 20 seconds but phone no. Everything is on the same network but phone cant find or communicate with printer. Either on wifi 9r wifi direct.

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