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jerry08
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Solved!

phone goes to fax after 2 rings

HP Recommended
Samsung Xpress SL-M2885 Laser Multifunction Printer series
macOS 10.12 Sierra

I hooked up the incoming phone line from the charter router phone output into the line in on the printer and the line out to the desk phone.  When a incoming call comes in, it rings 2x and then I get a fax tone.  The manual is unclear.  I am unable to use my answering machine or get any incoming phone calls.  Haven't tried to get a fax yet, so I don't know if it works at all.

help!

 

Jerry

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Copier-Pro
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2,456 642 160 236
Message 2 of 2
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I will try and help.Normally the default rings is 2 before answering the line.On the printer itself you will have to go and change the settings under fax setup sometimes advance setup.You will find the ring count and also the receive mode like ans/fax ,manual receive ,auto receive and some more settings.Just change what is what you need and it should work.Sorry if not clearly explained but haven't had a fax setup lately.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

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1 REPLY 1
Copier-Pro
Level 9
2,456 642 160 236
Message 2 of 2
Flag Post
HP Recommended

I will try and help.Normally the default rings is 2 before answering the line.On the printer itself you will have to go and change the settings under fax setup sometimes advance setup.You will find the ring count and also the receive mode like ans/fax ,manual receive ,auto receive and some more settings.Just change what is what you need and it should work.Sorry if not clearly explained but haven't had a fax setup lately.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

Was this reply helpful? Yes No
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