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‎04-10-2021 10:44 AM

HP Recommended
Product: stampante samsung 460c
Operating System: Microsoft Windows 10 (64-bit)

la stampa dei file JPEG ha una fascia bianca al centro, la stessa immagine PDF è buona

2 REPLIES 2

‎04-10-2021 10:58 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎04-11-2021 03:44 AM

HP Recommended

jpeg file printing has a white band in the center, the PDF file with the same image  is perfect, therefore it is not a printer problem but perhaps a setting to be changed in the PC. The drivers are loaded from the printer cd, but I also tried to download the latest drivers and didn't fix the problem

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