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receiving a double print when using color

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Samsung CLX-6260FD



Hoping someone can help me with the Samsung CXL-6260FD all in one printer. It prints fine using black only- when I print anything in color- the result is blurry .  Basically looks like a bottom text printed in black with the color print NOT directly on top. The color text print is off center of the black text.  Is there a way to fix this problem?


Thank You in advance



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Please click HERE to access the steps that should resolve the issue .


Give Kudos to say "thanks" by clicking on the "thumps Up icon" .

Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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