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Samsung6260
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Message 1 of 2
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replaced toner cartridge with NON Samsung ones

HP Recommended
samsung CLX 6260FW
Microsoft Windows 7 (32-bit)

replaced toner cartridge with NON Samsung ones. Immediatly got the error msg "toner not compadible" I switched back out to my Samsung ones and I still have the error msgs. Not able to print now.

I spoke with your tech support and bc it is out of warrenty he suggested i ask for the factory devise reset instructions.

thanks

1 REPLY 1
Copier-Pro
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Message 2 of 2
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HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.Maybe try this reset .

Press menu #1934 menu and work through the resets available.

Hope this will  help.

 

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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