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‎11-17-2022 10:08 AM

HP Recommended
Operating System: Microsoft Windows 11

will not prinjt on both sides of the page .  Microsfoft recently updated me from 10 to 11

Category:
1 REPLY 1

‎11-20-2022 08:30 AM

HP Recommended

Very possible that your driver was replaced during the upgrade with a Microsoft IPP driver or the driver failed to detect the duplex abilities of your printer. On your PC go to control panel >devices and printers and then right click on the icon for your printer and select "printer properties " from the drop-down menu. Click on the advance tab and you can see which driver is installed. If it says either class driver or IPP driver, delete the printer and reinstall the correct driver by downloading it from supply.HP.com. 

If the driver is correct, click on the device settings tab, scroll down the list of installable options till you find duplex option and change it to installed.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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