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scanner issues with samsung printer

Samsung xpress mono SL-M2885FW
Microsoft Windows 10 (64-bit)

Hello,

I have a Samsung xpress mono SL-M2885FW printer that was working fine on my dell laptop (W7). I have now brought a Lenovo Laptop (W10). I am trying to set up the printer on the new PC and unable to get the scanner working.

 

I have set up the wireless connection and can print from the PC to the printer. I have load all the drivers and software needed but still the scanner wont work. When I run the printer diagnostic manager it tells me that the scanner driver is missing and to load it from within the diagnostic manager. when I try this, it says that my interconnect is not working and try later. However, this is not correct.

 

Is this because the driver for the scanner wont work on a W10 platform or is there a patch that can be loaded to fix this problem. You help will be greatly appreciated

 

Thanks Jeffery2

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scanner issues with samsung printer

Try install, from ...

 

Samsung Xpress SL-M2885FW Laser Multifunction Printer
Samsung Xpress SL-M2885FW Laser Multifunction Printer
Detected operating system: Windows, Windows 10 (64-bit)
 

M288x Series Print Driver

system software Manager Icon
V3.13.12.05:1338.9 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

M288x Series Print Driver(No Installer)

system software Manager Icon
V3.13.12.05:1322.1 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

M288x Series Scan Driver

system software Manager Icon
V3.31.48.0131.9 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

Universal Print Driver PostScript for Windows

system software Manager Icon
V3.00.13.00:0422.8 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

Universal Print Driver for Windows

system software Manager Icon
V3.00.13.00:0425.4 MBSep 1, 2017Download
 
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Easy Document Creator

system software Manager Icon
V1.06.4618.1 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

Easy Printer Manager

system software Manager Icon
V1.06.00.0839.8 MBSep 1, 2017Download
 
HP's Terms of Use
 
 

Easy Printer Manager

system software Manager Icon
V1.06.00.1140.7 MBSep 1, 2017Download
 
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Easy Wireless Setup

system software Manager Icon
V3.70.18.04.2 MBSep 1, 2017Download
 
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Network PC fax Utility

system software Manager Icon
V1.11.1410.0 MBSep 1, 2017Download
 
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Scan OCR program

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V1.01.1035.1 MBSep 1, 2017Download
 
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Set IP

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V1.05.08.03:141.5 MBSep 1, 2017Download
 
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Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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scanner issues with samsung printer

thanks for the link site, however i have loaded all the drivers again and still have the same problem

 

Thanks Jeffery2

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scanner issues with samsung printer

Hi!, @Jeffery2:

 

Try with instruction's, from ... https://support.hp.com/ie-en/document/c05211221

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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scanner issues with samsung printer

shut down Windows Defender and try again. 

It solved my problem. No more I/O fault message.

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