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- HP Community
- Printers
- Samsung
- unable to upgrade firmware

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09-03-2019 05:52 PM
I am trying to upgrade my firmware on a Samsung C1860 MFP, but i don't know the admin password. I can't remember if i set this up at install, or if there is a default password that i am nor aware of. If it was something i setup but forgot, is there a way to do something like a master restore and get it back to default?
09-03-2019 09:06 PM
PM sent with instructions.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
09-03-2019 10:41 PM
Hi,
Have you tried the default password, as listed on page 193 of its user guide?
ID: admin
Password: sec00000
http://h10032.www1.hp.com/ctg/Manual/c05785158
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09-04-2019 09:02 AM
Thanks for sending the manual link, but no luck. page 283 seems to be the process i'm looking for, but always wants a PW. So i can't get to any of the selections like firmware upgrade, which is what i want to do