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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-27-2022 11:30 AM

HP Recommended
Product: HP Neverstop Laser MFP 1202nw
Operating System: Microsoft Windows 10 (64-bit)

How do I increase the scanning resolution from 600 dpi to 1200 dpi with my Neverstop Laser printer?  I read that this question has been asked by many members for other printers but the responses don't apply to this printer/scanner.  There does not appear to be any setting option (using HP Smart) that offers the 1200  (i.e., 600 x 2) option as described in the specification sheet in the user manual.  Thank you in advance for time and expertise!

 

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1 REPLY 1

‎03-27-2022 12:03 PM

HP Recommended

That model has scanning resolution 600dpi you can find it in technical specifications under Scan section

https://www8.hp.com/h20195/v2/GetPDF.aspx/c06724894.pdf 

 

Can you please post a user manual link where it says it can scan 1200dpi as option?




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