• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎04-02-2021 05:08 PM

HP Recommended
Product: Envy Photo 7855
Operating System: macOS 11.0 Big Sur

I am looking for a way to scan 35mm slides to digital files on my Envy Photo 7855 All-in-One. Any response would be appreciated. Ideas? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-02-2021 05:30 PM

HP Recommended

You really need a scanner designed to do this. Those scanners will have a lighted backing that illuminates the slides. Another solution is that if you have a good digital camera there are light tables out there now that you set the slides on and then take a digital picture. A good camera will often provide better results than a scanner.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎04-02-2021 05:30 PM

HP Recommended

You really need a scanner designed to do this. Those scanners will have a lighted backing that illuminates the slides. Another solution is that if you have a good digital camera there are light tables out there now that you set the slides on and then take a digital picture. A good camera will often provide better results than a scanner.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-03-2021 01:51 PM

HP Recommended

@Repairatrooper 

 

Love the light table idea.

 

I have this to offer - I've never heard back from anyone who actually tried it.

The method has been around for years

 

How-To: Turn Slides and Negatives Into Digital Photos 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No

‎04-03-2021 02:13 PM

HP Recommended

I guess I’ll have to come up with a flat scanner. I appreciate your reply/information. Thanks so much.

Was this reply helpful? Yes No

‎04-03-2021 02:14 PM

HP Recommended

I appreciate this info, as well. Thank you.

Was this reply helpful? Yes No

‎04-03-2021 09:19 PM

HP Recommended

@Dragon-Fur 

 

I would try that but would be tempted to install an led light in it. I used to have an epson scanner that had the lighted lid but it was a victim of end of support and no workable drivers for newer OSs.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-04-2021 07:39 AM

HP Recommended

@Repairatrooper 

 

The little light is a good addition to what I've always thought to be a clever idea.

Maybe someone will build one and report back.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.