8710 Printer Scan and then email asks for a pin

[Tumbelina]

8710 All-in-one.  Need to find out how to change the pin that is asked for when I Scan and then pick email.  Do I have to install the printer again?

[Rainbow23]

Hi @Tumbelina,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing scan to email issues with your HP OfficeJet 8710 Printer.

Please follow the steps listed below:

1. Get the printer’s IP address from the printer control panel
2. Enter that address into your web browser’s address bar
3. Press Enter
4. Click Scan to Email on the EWS home page
5. Set up your chosen email profiles to match your email account(s)
6. Choose Scan, then Scan to Email
7. Click Default Settings, then Apply

I hope this helps.
Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Tumbelina]

Will this solve my pin problem?

[Rainbow23]

Hi @Tumbelina,

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

Take care and have a great day ahead! 

[Rainbow23]

Hi @Tumbelina,

We did not hear from you after I replied to your post that you had created on HP Support Community.

This is a follow up to know if the issue that you were facing with your HP product has resolved. 

If the issue persists or if you have any other queries, feel free to reply to us and we will be more than happy to help you. 

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!