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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-28-2023 05:54 AM

HP Recommended
Product: HP ScanJet Pro 3500 f1 Flatbed Scanner
Operating System: Microsoft Windows 10 (64-bit)

Hello,

we are facing to the trouble that a scanned document is merged with the following document. So in the file destination is one document instead of two. Problem has occured in many cases and document is combined also by several unique scans.

Do you know,  how to fix the problem?

Thank you for your help

 

Product: HP 3500 F1

 

 

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