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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎08-22-2023 05:53 PM

HP Recommended
Product: HP MFPE72530

Hi everyone, I'm having an issue with a Multifunction Printer HP MFPE72530, it's not printing double sided. Can anyone assist me with this issue?

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1 REPLY 1

‎08-24-2023 11:44 AM

HP Recommended

Your title says ADF problem but the problem you describe sounds like you are having a printing issue. 

 

If you are having problems duplex printing you need to narrow down between a hardware issue and a driver issue. Are you able to copy 2 sided properly? If yes then the cause is probably that your driver installation did not detect the presence of a duplex unit. On your computer, go to control panel>devices and printers and right click on the icon for your printer and select printer properties. Click on the device settings tab and scroll down until you find duplex unit and make sure it says "installed"

 

If this not your issue, please post back with a better description of what exactly you are having problems with.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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