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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP LaserJet Pro 500 color MFP M570dn

My Printers ADF stopped working properly.  I had the transport sstem rolls exchanged, but still transport did not work

I ordered a ADF (CZ271-60024), that is supposed to work with my laser printer and installed it, taking out the existing 
one.  But - except from 2 or 3 clics - no response. 
The printer is ok, it works as it did before. As will the flatbedscanner. The system reports, as far as I can see and read them,  do not signal any problem.  But no transportation  and a notice display, as i had before, that something went wrong. 

 

I did just exchange the ADF and reconnect the three cabels coming with it, following the  repairs-manual from HP.

It was not really easy, but it was not very difficult, either.   The connectors on the Board seem partialy "old"  (aging paltics?)

Any help would be welcome... Can anyvbody give me the partnumber of the system in the back of the printer, the ADF is connecting to? 

 

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