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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎09-03-2024 11:05 AM

HP Recommended
Product: HP LaserJet Pro MFP M426fdw

PRODUCT NAME F6W15A

Category:
2 REPLIES 2

‎09-03-2024 01:09 PM

HP Recommended

That happens, it doesn't affect the function or quality of the scan. 




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‎09-03-2024 01:55 PM

HP Recommended

Hello @STECK49 , how are you ?

 

It is possible that the glass is uneven and this is what caused this.

You will need to request a technical assessment

 

HP® Service Center Locator - United States | HP® Support

 

Best Regards

 

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