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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
User012821
New member
1 0 0 0
Message 1 of 2
198
Flag Post

ALL I WANT TO DO IS SCAN A DOCUMENT

HP Recommended
ENVY 6055
Microsoft Windows 10 (64-bit)

I truly hate you. Why do I need to give you my email address and sign up for an account. YOUR A PRINTER COMPANY!!!! Why? I don't want your advertisements, they don't work on me. I don't want to know about ways I can save on *bleep* I don't need. YOUR A PRINTER COMPANY IN A DIGITAL AGE. I want my account deleted and I want my information removed from your systems. I'm going to scan the document that I just printed and signed, and then I'm returning your  printer. Seriously, all I wanted to do was print some text on a piece of paper and then scan it. Why do I need to give you my information and my email address to be able to use the device I just paid for? Who are you selling this data to? 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
29,571 22,815 1,558 1,519
Message 2 of 2
Flag Post
HP Recommended

Hi, 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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