I recently applied firmware update MCP2CN2049AR. Now, I am unable to fax. I receive the following message: "The printer's fax component has become damaged." I went into fax settings, and ran a fax test, and received the same message. I tried resetting the printer by unplugging it, and waiting 60 seconds by plugging it back in. Same result. Nothing else has changed except the firmware update. The phone line is operational. Is it possible to downgrade the firmware?
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