My printer makes great copies from my computer but started making nothing but a solid black page when trying to make a copy.It makes a printer alignment page fine also.Tried unplugging and replugging.but that didn't help.Printer was recently connected to windows 10 from windows 7.
If the issue persists please contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
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